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Friday, November 2 • 2:00pm - 2:50pm
Bridging the Gap: Providing Equal Access of Library Resources and Services to Distance Learners

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During this presentation, we will share how we accomplished the goal of bridging the gap between our face-to-face library offerings and our online offerings by discussing the results from two survey instruments, the issues from design flaws, and how we overcame those flaws to move forward with established strategies. The session will also include analysis of our strategic initiatives – why we chose these specific initiatives, how well they did or did not work, and which will become permanent services. Some of the initiatives included creating a series of streaming instructional videos, developing a library organization within our content management system, the utilization of Blackboard, and the use of the Blackboard Collaborate feature to implement Book a Librarian, a virtual consultation service.


Bob Black

Serials and Reference Librarian, Missouri Southern State University
avatar for Nancy Crabtree

Nancy Crabtree

Reference & Instruction Librarian, Missouri Southern State University - Spiva Library

Xiaocan (Lucy) Wang

Emerging Technologies & Systems Librarian, Missouri Southern State University

Friday November 2, 2018 2:00pm - 2:50pm CDT
J.W. Jones Student Union, Boardroom